Consumer mediation

At KINETIK SPORT, we attach great importance to our customers' satisfaction.

In the event of any difficulty or dispute relating to an order placed on our website, we invite you to contact our Customer Service first in order to seek an amicable solution.

KINETIK SPORT Customer Service

Email: hello@kinetikadrenalink.com

If no amicable solution is found following a prior written complaint to our Customer Service, you may use the following consumer mediation service free of charge:

CM2C

Centre for Consumer Mediation of Justice Conciliators

49 Rue de Ponthieu

75008 Paris

Website: www.cm2c.net

Consumers may refer the matter to the mediator within a maximum period of one year from the date of their written complaint to KINETIK SPORT.